Help for your business operations

Create an account, set up your organization and branches, and configure the modules your team will use. The documentation page provides step-by-step guidance for setup and the POS, Inventory and C&F modules.

BManagerHQ provides POS (point of sale), Inventory Management, and Clearing & Forwarding (C&F) modules. Businesses can review each module’s features and plans on the pricing pages.

The POS module supports retail sales workflows with product and variant records, cashier sessions, payment recording, transaction review and returns. Available features can depend on your organization’s POS settings and access permissions.

A cashier opens a session with opening cash, records cash operations during the shift, and enters a physical cash count when closing. BManagerHQ calculates expected closing cash from session activity and shows the difference between expected and counted cash.

The POS cash operations workflow can record cash in, cash out, bank deposits and no-sale drawer openings against a register session. These entries contribute to session cash reconciliation.

Yes. Product variants can be selected in relevant POS and inventory workflows. Stock records are associated with the product and variant at the relevant branch and storage location, so the correct variant and location should be selected when receiving or moving stock.

BManagerHQ supports organization and branch-based operations. Inventory can be associated with locations such as warehouses, shops and bins, so teams can manage stock in its operational location.

When goods are received through the purchase order workflow, received quantities are added to the selected branch and storage location, and stock movement records are created. Verify the destination branch, warehouse and bin, and confirm the physical quantity before marking goods as received.

When receiving a purchase order, batch-tracked items require a batch number and the receive form requests an expiry date. Serialized items require one serial number for each received unit. If a product is both batch-tracked and serialized, enter both the batch details and the unit serial numbers.

Yes. These are independent tracking options. For a product using both, the purchase order receiving form collects batch information and a separate serial number for each received unit.

The stock transfer workflow supports source and destination locations, including branch, warehouse and bin details. Transfer lines identify the product or variant and requested quantity so the movement can be followed between locations.

Inventory views help teams identify low-stock and out-of-stock items. Review stock by product variant and location before replenishing. Stock reductions are restricted from taking available stock below zero, helping prevent an adjustment from creating negative available quantity.

The documented POS sales workflow supports cash, card, mobile banking, bank transfer and credit. Gift card or loyalty point payments can be available when enabled in POS settings.

The POS returns workflow lets staff select the original transaction and returnable quantities, then record the return and applicable refund or adjustment. Returns require an active cashier session, and staff should verify the original sale and returned items.

C&F jobs can include origin and destination ports, estimated departure and arrival dates, container count, total weight and value, and container-level details such as container number, type and seal number.

The C&F workflow supports attaching shipment documents such as a bill of lading, commercial invoice, packing list and applicable license or permit. Documents can be associated with a job and, where needed, tagged by container.

C&F billing supports itemized charges, bill and due dates, payment status tracking, and recording client payments. The documented workflow also includes approval steps for bills.

Visit the Documentation page for step-by-step guides covering account and organization setup and operating the POS, Inventory and C&F modules. Contact support if you need help with a specific account or workflow.

Visit the pricing page to compare plans for POS, Inventory and C&F. Pricing and plan availability are shown on the respective module pages.

Use the Contact page to send your question to the BManagerHQ team. Including the module name and the workflow or page where you need help can make it easier to understand your request.